• Q. How to remove the patterns of recorded video ?

    • A. It is the mark of demo version video. It can be removed after you purchase the genuine product and obtain certification.
  • Q.Is it possible to remove the [ PC blackbox ] logo when rebooting the screen ?

    • A. It is a mark of demo version. You can remove them after purchasing the genuine product and obtain certification.
  • Q. How much memory it needs to record a video ?

    • A. It depends on the screen resolution,video image quality,number of frames per minute.

      Choose the recording space by considering PC performance.
      Resolution 1690*900, 60f/m, common editing ~ video watching, SD(standard digital) recording for an hour is about 11~45MB/h.
      The file size can be different by recording environment.

      Resolution 1690*900, 10f/m, Resolution
      HD recorded video 4 MB/h ~ 36 MB/h
      SD recorded video 3 MB/h ~ 12 MB/h
      Low-definition
      recorded video
      1 MB/h ~ 9 MB/h
      Resolution 1690*900, 60f/m, common editing ~ video watching
      SD recorded video 11 MB/h ~ 45 MB/h
  • Q. How long does it takes to record ?

    • A. Generally it takes 30 days.

      Users can modify by following their applying field. After the date set by user, it automatically deleted.
  • Q.When log-offing, how does it work ?

    • A. It automatically senses the signal, stops and saves the recording.

      It senses the user's logoff, restart, shutdown signal and automatically stops and saves the recording.
  • Q. Where does the recorded video save ?

    • A.It saves in system folder by date, which is hard to identify in general state.

      If the user worries, we can save them in NAS.(Network-Attached Storage)
  • Q. How can i get genuine product license ?

    • A. We send the product activation key by email or in certificate type.

      The product activation key is sended by email or in certificate type (only in public office or company).
      You can use the service after inputting the product activation key and get certification.
      In demo-version, there are patterns in recorded videos and displays a demo inform window when window booting.